This Hampton is showing its age. From worn furniture in the room to inattentive staff, I won't be staying at this location again. Not the worst Hampton stay by a long shot. I will mention my disappointment with breakfast; I could have had scrabbled eggs but they were contaminated with gluten. Sausage gravy is not a breakfast meat... The attendant never bothered to clean the area either, I checked 30 minutes later before I checked out. The location is great and not much road noise, which is a big plus.

What a difference a location and proper training make! I’m currently staying at the Hampton Inn & Suites Columbus-Hilliard and I’m honestly impressed. Every single employee I’ve interacted with here has been kind, attentive, and genuinely welcoming. From the front desk to housekeeping, everyone is sweet, professional, and clearly takes pride in their work.

We stayed here for a soccer tournament. The rooms were dated, and the entire hotel really needs a refresh. The sleeper sofa was a no-go with visible stains, which was disappointing. Bed was okay, but the bathroom felt pretty worn out too. It served its purpose for the night, but definitely not up to the standard I expect from Hampton. They also allow dogs which was odd.

The room needed a little work. The cabinet door for the fridge was broken. It needed cleaning beside the fridge. The toilet had an incredibly loud flush. Ridiculously loud. The hallway had some lumps under the carpet. Could be a trip hazard. The beds were decent.

Overall it was a pretty good quality hotel. The rooms could definitely use some updating as the floors were uneven and you could tell that the mini fridges have definitely leaked over the years. However the staff was very kind and the breakfast was really nice. I did really like that they had grab-and-go breakfast for anybody that was getting out the door early. It was a decent hotel and had a nice little swimming pool inside. I would definitely go back again it wasn't anything fantastic but it was a very nice hotel

Bed was comfortable, but wasn't very quiet there was a dog that was howling most the night in one of the rooms and you can hear every time someone around you flushes a toilet, turns on a shower or even walks around in there room.

I decided to stay instead of downtown to save $$$. Room were clean. Pillows were small compared to the bed. I had a king bed pillows were super small. When I got back that night kids were running up and down the hall being disruptive. Then eating breakfast wish there were scrambled eggs good thing Bob Evans is next store. Then there was a leak from sprinkler above a lady told the front guest guy he came to look but didn't do anything. Why not put a bucket so you don't need to clean carpet. I would stay again if in the area normally I just drive back from Cleveland had a show seeing downtown I choose to stay.

I’ve been staying here during the week for 8 straight weeks. I’ve been pleased with the rooms, showers, etc. The staff however has been exceptional!, especially Jeremy, Tiffany and Coco (those are the 3 that I see most). They’re all super polite and easy going. I look forward to staying here in the next several weeks. My ONLY complaint would be the gym. It only has a treadmill and Peloton. I’d call it a sweat room instead of a gym lol

Been having a horrible trip on business and Coco was there to save the day! Wasn’t able to help me get a room as they were booked but, Coco was dedicated to find me a place and find out what went wrong. She was not only able to find me a different place to stay nearby but, also found out that my employer just completely f’d up and booked it under the wrong name. Due to this the previous night I booked a room for the night until my employer could work it out. They recommended I try again with some additional information which didn’t help btw ?. Coco was able to find this out with the resources she had and was able to at least provide me an answer. I loved that Coco got frustrated with the situation and really put herself in my shoes. It really shows she strives for great customer service and actually cares beyond my expectations. Though I didn’t leave with a room I left with a smile on my face and happy to know that I was given the help I needed. I’m beyond thankful for Cocos determination to figure out what went wrong. I made sure to rave about the wonderful stay I had in the handicap room the night prior. Those bathroom seats go hard. Thanks again to Coco for the assistance. If I have the opportunity to come back to Columbus I’ll make sure to choose this hotel because of you.

I have no words to describe how disappointed I am this place was dirty. They moved me to two different homes that have never looked like they’ve been touched in months. There’s photos that I’ve took. I can believe how they say that their breakfast is something to look forward to there is no meat out. I can’t believe how dirty the hallways were. Please save your money and go down the street to another hotel.