This was one of the worst experiences I have ever had at a hotel! The room when we walked in didn't even smell clean. The\nMan at the front desk smelled like he hadn't showered, use deodorant in over a month.He was not very well taken care of. The people above me was up all night.I was awake all night long.Because the people above me were up stomping around. I didn't even eat the breakfast. The only thing good about this hotel is that it was in Polaris, right Where everything was. I booked For the 26th in the 27th by accident, they would not refund my money.So I have paid over two hundred dollars towards this hotel , and they have been by far the one of the worst hotels that I have stayed at! I definitely will be choosing Hilton garden.The next time. Whatever you do do not stay here. Especially if you like cleanliness

Older hotel that has seen better days. Parking was a joke between incomplete snow removal, large trucks, and vehicles with trailers taking multiple spaces on a Saturday night. We had to park at KTB next door. Room showed its age also. HVAC was very hard to adjust - hot or cold no in between. Sheets and bedding appeared old and had a very rough feel. Breakfast was another adventure. Bananas that should have been used for baking and no regular juice machine- see pics. They did have some basics which were just ok. Cheap place that is better than nothing but there must be better choices in area.

Had a really nice stay at this hotel. Everything was comfortable and easy, and the staff was great. Specially David—he was super helpful and made the stay even better. Would definitely stay here again!

All I want to say right now is that Melissa ROCKS!!! We called there to ask questions about coming there soon. She was very customer service friendly, She went above and beyond to answer our questions for us. Thank you Melissa so much.

Recently stayed for the weekend, and ended up wishing we paid a little more for something else in the area. Stains in the room including on the curtains. Our first room had no working heat when we got there (25 degrees outside, 55 degrees inside the room). We eventually had to switch rooms after unpacking. During our two-day stay the rooms keys stopped working twice. At breakfast, their normal coffee machine was broken and the temporary large pot they had out was empty. Either the apple juice or orange juice would be empty depending on the day. Really stale/hard biscuits. It was a somewhat quiet location to sleep and close to the highway, only 15 minutes to downtown. The staff was really pleasant.

Very nice, clean hotel. Kids loved the indoor pool and breakfast. Service was wonderful. Our room A/C was broken but we were able to open the windows so we didn't bother asking for a different room. The curtains over the window were stained and definitely need replaced, but overall it was exactly what we needed. An inexpensive hotel with an indoor pool and free breakfast!

Jennifer at the front desk was absolutely amazing. I booked a king bed instead of two queens and she allowed me to switch right away. The lobby smelled amazing, top notch service!

The ladies at the front desk were extremely helpful and kind after my booking got lost through a third party agency. I was very annoyed but their professionalism was top notch. Because they were able to stay calm, I was able to stay calm which goes a long way in customer service. This will definitely be our hotel when we are in the area which is quite often.

This place was absolutely beautiful and amazing as my first time stay , even booked my second stay here and would highly recommend this hotel and location to anyone visiting/ staying in columbus. Staff was super nice and helped me figure out my check in when having an issue through a third party booking. Rooms were very clean , felt like home and was in a safe area. Comfort inn did its thang ? ??

Do not recommend. We stayed one night and at first it was fine. Hotel was a bit dated but it's a "budget" hotel. When we woke up in the morning and found water coming down from the top of the window and looking more into it realizing that there is mold growing in multiple spots and that this leak is not new. Chuncks of plaster/drywall was missing from the top so it's obviously an ongoing thing. The mold was right above the ac unit so it's just blowing that all around in a room we had a baby sleeping in all night. But the worst part was the lady at the front desk blowing it off like it's was nothing. She said not to worry she let the maintenance guy know like that in anyway helps us. If I could have gave negative stars I would have.