I stayed here on a recent business trip. Hotel is in a good location close to OSU. The main concern I had is that the elevator and first floor hallway smells like gas. I talked to the front desk about it and the lady said she notices that smell too, but that management does not want to address it. I find that really concerning. There should be NO gas smell in the hotel period. This needs to be corrected as soon as possible.

There were little/minor things in the room that weren't working - annoying but not crucial. The service and staff were terrific. The location is strange, and unless you know the hotel is there it can be difficult to find. Parking is limited close to the hotel. There is a detached parking garage that is a bit far from the hotel. Dining options nearby are limited.

This hotel has issues We did not have hot water and staff could not seem to anything about it Best we got was barely luke warm. Outside temps were not that cold I spoke to other guests and they reported same issue as well. As a regular Hilton member I am very dissatisfied The front desk manager was kind and that’s the only reason for the average service review We chose this hotel for what we thought wood be a safer location but our stay at Homewood at the Columbus airport went much better :( Not my real name for privacy.

The staff at this hotel are wonderful! The app was experiencing technical issues when I tried to use mobile check-in. Cyre was very helpful in getting the room I wanted to select. The location is great. A nice variety of restaurants nearby and Whole Foods is across the street. The rooms are clean but a little dated. This did not hinder a well rested night for us and we will stay here again when we're in the area.

The reception staff get 10/10! Cyre and Aneek truly go above and beyond; I appreciate them for all of the assistance they provided me! The housekeeping brought my rating down. The first day that housekeeping serviced my room, they did not make the bed, they changed 3 towels and emptied the trash. On another housekeeping day, they left the cabinet doors opened. They don’t sweep/mop because I could see the lemon juice drops still on the floor, if I was physically able to bend, I would have wiped it up myself. Housekeeping, definitely, needs some attention. The breakfast was tasty, plenty, and a nice variety, one of the better hotel breakfasts. The breakfast staff were delightful. I should mention, I did enjoy the Wednesday social too. This hotel has plenty of great amenities and I would book here again. My review is based on a 7 night stay in an accessible suite.

I’m currently staying here. I find out about 24 hours into our stay that tv functionality is completely disabled. I am left, with no choice, to watch their “complementary” tv service. I can’t change the tv input to access the hdmi ports. My wife and I like to bring a Roku on our trips and have a night where we order in food and binge watch our favorite shows. To not have access to plug in MY device is ridiculous. I’m not even asking the hotel to go out of their way to supply something extra. I won’t be staying here, or any other Hilton property again, as the hotel manager says it’s become a Hilton policy. This trip will cost me $800, and I can’t even watch my own Roku. Completely unacceptable, and after I pay, I’ll be calling Hilton to inquire about a refund. These properties are set up as extended stays. Does Hilton not think that people might bring a game console, or dvd players/streaming devices during a month long stay. Furious. Absolutely furious.

-Giant clean rooms! -Gym and pool area was nice and clean. -Great location. Walk to restaurants, ice cream, shops, and stores all on same block. -Staff was excellent. Friendly and help with everything I needed. Stayed with my family on way to vacation. If in the area and need a stay it will definitely be here.

Great location. Lots of good options to eat at. Rooms were nice. Felt a bit boxed in with only one window but I liked our suite. There was a good bit of staining and wear but overall was good experience

This is really a great Hotel. Great staff. Great location near Restaurants. The rooms are very nice and clean. I will definitely book here again.

We just had a great stay at this hotel. The location was ideal-quiet yet walkable with shops and a variety of restaurants nearby. The staff were super friendly and polite, moreso than I've experienced at other hotels any time recently. Room was good, comfortable and well equipped. Breakfast was above average for hotels these days. The little office area has games and books. It seemed like every time I was downstairs someone was cleaning something. They seem to take pride in the hotel. Thanks for a great stay!